Shipping & Delivery
Everything you need to know about how your order gets to you.
In short: we ship worldwide with FedEx Priority Air. Most orders arrive in 2 to 4 business days. Shipping is free over $600.
Where we ship
We ship worldwide.
How long it takes
Two stages, and both are quick:
- Processing: 1 to 2 business days after your payment is confirmed. This is when we prepare your order for shipping.
- In transit: 2 to 4 business days with FedEx Priority Air.
Business days are Monday to Friday. Orders placed on a weekend or a holiday start processing the next business day.
What shipping costs
- Free on orders over $600 — applied automatically at checkout
- $29 flat rate on orders under $600
Tracking your order
Every order ships with end-to-end tracking. You get your tracking number by email as soon as the package leaves us, and by WhatsApp or Telegram if you prefer.
Delivery and signatures
We ship without a signature requirement, so the driver can leave your package at the door if nobody is there to receive it.
If you would rather someone sign for it, just message us before your order ships and we will add that to the label.
If your package is delayed
We monitor every order from the moment it ships until it is delivered. If a package runs into an unexpected delay in transit, we do not wait for you to ask — we contact you and arrange a free reshipment ourselves.
Delays like this are very rare, and you are never left without your order. Free reshipment covers unexpected delays in transit. It does not apply when a package is held because of an incorrect address or a refused delivery.
Please check your address
We ship to the address you give us at checkout, so it is worth a second look before you pay. If you need to change it, message us right away — we can usually update it before your order ships.
If something arrives damaged or missing
Contact us within 48 hours of delivery and send photos of the outer box, the shipping label, and the item. Please keep the packaging until your case is closed, since we need it to open a claim with FedEx.
Once we confirm the issue, we send a replacement or issue a refund — your choice, and we cover the shipping either way.
Still have a question?
WhatsApp: +48 883 431 490 — fastest reply
Email: contact@revainlab.pro
Our Customer Care team is available 24 hours a day, 7 days a week.